Neural Technologies is wired for success
In the early nineties, on his first job after full-time education, Luke Taylor found himself stepping back in time at a builders’ merchants where the use of a computer was a rare occurrence. Donna Jones found out more …
Fast forward to today as Taylor leads the way in providing cutting-edge risk management and data analysis software for finance and telecoms companies around the globe in his role as chief commercial officer, deputy CEO and a board member of the Neural Technologies Group.
In a world where the high-tech industry is constantly evolving, Taylor and his team are proud to keep pace with their clients’ demands for revenue management, including analytics, data integration, fraud and credit risk assessment, to be integrated into their systems.
The key to the success of Neural Technologies brand is Optimus, an integrated framework which provides solutions through broader data integration, data analytics and data intelligence capabilities with a simplified set of user interfaces and visualisation.
This enables Neural Technologies to process and analyse more than 50 billion data events every day, protecting over one billion telecoms and finance subscribers around the world.
Neural Technologies serves clients in 25 countries across five continents – and Optimus is also responsible for protecting around 15% of the world’s mobile phone users.
It’s all pretty impressive for a company which started small in an office over a shop in Petersfield in 1990. When Taylor joined them in 1998, he brought himself up to speed on the latest web-based innovations like HTML and was soon offering comprehensive IT solutions to businesses around the world eager to maximise the use of their computer systems to mitigate risk.
Today, Neural Technologies is truly global with teams based in offices in Germany, United States, Malaysia, Singapore, Indonesia and Hong Kong. It also operates in Brazil, Mexico, Italy, India and Australia – all of which keeps Taylor online around the clock.
“It was a small company when I started, very dynamic, but it had a lot of challenges and we’ve come a long way since then,” said Taylor.
“We’re still a relatively small company, but we are competing with international blue-chip companies who can offer a huge arsenal of services, or with businesses in countries such as Portugal and India where government-funded low running costs mean we have to work smarter.
“We are cautious about over-expanding too fast, and so we concentrate on looking after our clients and working to our capabilities. We look at the market potential and focus on that.
“Brexit hasn’t impacted on us yet – but it will have other effects elsewhere so we need to be mindful of challenges ahead of us.”
Taylor added: “The recent Optimus brand refresh has given us a boost as it shows we’re moving forward. We’re seen in the market as honest, reliable and professional and we want to make sure we maintain that interaction with our customers and potential clients.
“The company is constantly developing and reacting to the ever-changing marketplace, while maximising on profitability. Getting into cloud services, and convincing the end user that it is the way forward, is one of our biggest achievements.
“We’ve also been pretty good in acquiring corporations – we’ve had around 90% success with our acquisitions and integrated them quickly into the company, which is crucial.
“I’m proud of the fact that we have built up Neural Technologies from small beginnings and now we operate on an international scale. I’m happy to have a Hampshire-based office in Petersfield. It’s only an hour from London and three major airports, which makes the world a smaller place.
“It’s so important to value the people around you. It’s not about the technology – it’s about the people who build the technology and go the extra mile. That creates success – and that’s what we have at Neural Technologies.”